Data Privacy Statement
At Machakos University we value your privacy and are committed to safeguarding your personal information. This Data Privacy Statement explains how we collect, use, and protect your personal data when you visit our website [https://www.mksu.ac.ke/] or use our online services. By using this website, you consent to the collection and processing of your personal information as outlined below:
1. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: Include, but is not restricted to Name, Date of birth, Gender, Email address, Phone number, physical address, and other information you voluntarily provide.
- Academic Information: Student ID, enrollment details, course registrations, grades, and other academic data.
- Technical Data: IP addresses, browser types, device information, usage data, cookies, and tracking technologies to help us improve user experience.
- Financial Information: Payment details, billing information, and records of any tuition fees, donations, or payments made.
We collect this information through forms on our website, cookies, and analytics tools.
2. How We Use Your Data
We use your data for the following purposes:
- To Provide Services: Managing student records, processing applications, administering academic programs, and facilitating communication with students, faculty, and staff.
- Website Functionality and Improvement: Enhancing and optimizing the website and online services for a better user experience.
- Communication: Sending important updates regarding academic progress, university news, events, and notifications about your student account.
- Compliance: Meeting legal, regulatory, and institutional requirements, including obligations under the Data Protection Act, 2019.
3. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share information with:
Legal Authorities: If required by law, or in the case of a legal obligation, we may disclose your data to regulatory bodies or law enforcement.
Service Providers: We may share Personal Information with our third-party service providers to facilitate the services they provide, such as payment processing, event registration, email correspondence and customer service.
Additionally, when utilizing our services, you may choose to disclose Personal Information through various communication channels, such as emails, chat platforms, and social media pages. Please note that any information shared through these channels may become publicly accessible.
4. How We Protect Your Information
We take the security of your personal data seriously and implement a variety of technical and organizational measures to protect it from unauthorized access, alteration, or disclosure. These measures include:
- Encryption: For sensitive data (e.g., payment details).
- Access Control: Limiting access to data only to authorized personnel.
- Regular Audits: To ensure security measures are functioning as intended.
While we take reasonable precautions, please be aware that no system is completely secure, and we cannot guarantee the absolute protection of your data.
5. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device. By using our website, you consent to the use of cookies in accordance with this Data Privacy Statement. You can control cookie settings through your browser at any time.
6. Retention of Data
The University will retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.
The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with the University or keep using the Services);
- Whether there is a legal obligation to which the University is subject to (for example, certain laws require the University to keep records of your transactions for a certain period of time before we can delete them)
7. Third-Party Websites
Our website may contain links to third-party websites. Please note that this Data Privacy Statement does not apply to these third-party sites. We encourage you to review the privacy policies of these external websites.
8. Changes to This Data Privacy Statement
We may update or revise this Data Privacy Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” at the bottom of this privacy statement will be updated.
We recommend that you review this Data Privacy Statement periodically to stay informed about how we are protecting your data.
Making a Complaint
If you believe your data protection rights have been violated, you can lodge a complaint with the Data Commissioner’s office, the supervisory authority for data protection matters in Kenya.
Contact Us
For inquiries about this Privacy Statement or personal data, please contact us at dataprotection@mksu.ac.ke
Last Updated: Apr 14, 2025